Fulfill artwork requests from Apple Music

Apple Music Connect makes it easy to fulfill requests for publicity photos from Apple Music. If your artist’s content is being considered for featuring on Apple Music, you will receive a media request for publicity photos from Apple.

Admins and marketing managers tied to your Apple Music Connect account will receive and can fulfill a media request if Apple reaches out for publicity photos. You can also assign non-Apple Music Connect users a one-time request to help fulfill the media request.

Receiving a media request

If you are asked to provide publicity photos, you will receive an email with the artist and content that is under consideration to be featured on Apple Music. Click the Upload Media button to submit photos.

The Marketing dashboard in Apple Music Connect will also display all of your open Media Requests, along with their status. Click on any artist in this section to view the details or submit artwork. All requests must be submitted prior to the due date to be considered for featuring on Apple Music.

Submitting photos for a media request

Before submitting publicity photos, review the publicity photo guidelines to ensure your artwork meets our requirements. To submit publicity photos, open an active Media Request and follow the steps below:

  1. Click Embargo Until and choose the embargo lift date if your media is confidential and cannot be released until a certain day.
  2. If you need to invite someone from your team, such as an artist manager or agency to help fulfill the request, click the ellipsis on the top-right corner and select Invite New Recipient. If the user does not have an Apple Music Connect account tied to your company, they will be given temporary access to only this Media Request.
    1. Enter the new user’s email address.
    2. The new user will receive an email to sign in and access the request.
  3. Upload media
    1. Click Choose Files and select the images you want to upload, or drag and drop your files under Media.
    2. When your images are uploaded, click the Submit button.

If your images are approved, no further action is required. If your images are rejected, you will receive an email prompting you to upload new images that adhere to our guidelines. To submit new artwork:

  1. Go to your open Media Request.
  2. Your rejected images will appear under Not Approved. Click on each image to view the reasons they were rejected.
  3. Upload new images that meet our guidelines following the steps above.